1. The purchase of any product should be done through the return windows if only it meets the given conditions. The conditions in which the delivered product can be returned are as below.

·        Not damaged

·        No missing accessories or parts

·        No defective parts caused after delivery

·        Should be returned within the specified time

·        Product is not different from the one delivered

·        It should be returned in the form it has been delivered

However, for any enquiry, one can get in touch with the customer support team that is available round the clock for the convenience of the customers.

2. For the return of any electronic items purchased from the site, make sure that you have deleted any information you have saved. However, Allqart.com should not be responsible for the loss or misuse of any information when found on the device returned.

3. One should be careful about the products that are listed are non-returnable. T should be checked before choosing to get the service.

4. For the return of electronics items like washing machines, air conditioners, television, refrigerators, and the like, we may recommend sending our technical team to inspect the faults. We accept its return when it is noted that the fault is genuine and cannot be rectified by the technician.

5. It is mandatory to return the products within 30 days of its purchase. As it may take time for a returned item to reach us, try to opt for its return as soon as possible so that our team can fix the issues and proceed for its refund as required. 

6. After we have received the product, we initiate the refund procedure as has been requested by the customer. For this, the customer has to provide the bank account details in which the amount will be refunded. For this, we ensure complete security and protection of the details shared. Also, we ensure that we do not use the information illegally for any other purposes. As soon as the product reaches our warehouse, the refund takes 4 to 5 business days to be credited and get reflected on the linked bank account.

In our Marketplace, we do not encourage any return of products due to a sudden change of mind. Only any faulty items or breakdowns are allowed for return. We are happy to accommodate and arrange for the return and refund of the item at the earliest.

Other steps to make a return request

One of the easiest options is to send an email at Allqart.com and let us know the details of the order and the reason why you want to return the item. We shall help you with the instructions to be followed for the return procedure. Only after proper inspection of the returned item, we can initiate its refund and update user on the same. For the return shipping costs, we do not charge for any minimal costs. In case, it is a significant and large amount, the user has to pay for the return.

Therefore, our simple return and refund policies encourage our customers to opt for another purchase without the fear of its consequence of trouble. For any queries, it is better to get in touch with the customer support team.